Find the right plan for your product
Free
€0 / mo
€0 / mo
- 2.000 assists / month
- 2 team members
Enjoy all these awesome features:
Unlimited product tours- Unlimited smart tips & hotspots
- Unlimited onboarding checklists
- Unlimited banners
- Unlimited websites or apps
- Unlimited articles
- Knowledge base portal
- Webhooks, integrations, and add-ons
- Great support over email
Plus
€39 / mo
€29 / mo
Billed as one payment €348- 5.000 assists / month
- 3 team members
Everything in Free, plus:
- Customizable themes for native look
- Usage analytics
- Assistants
- Surveys & NPS
- Basic segmentation
- Basic localization
- Priority email support
- 14-day free trial
- 30-day money-back guarantee
RECOMMENDED
Premium
- 7 team members
- 2 spaces
Everything in Plus, additionally:
- No Usetiful watermark
- User profiles and segments
- Embeddables
- Advanced localization
- Conditional steps & automatic actions
- Advanced integrations
- Additional account security
- Data Processing Agreement
- Dedicated Customer Success manager
Enterprise
- as many assists or MAUs as you need
- as many team members as you need
- as many spaces as you need
Everything in Premium, additionally:
- Employee Onboarding
- Enterprise-lvl localization
- Custom contract and DPA
- Business SLAs
- Onboarding content creation
- Offline/On-Premise solution
- SAML authentication
Startup plan
Are you working for a startup? You might be eligible for extra support and special discounts through our Startup Program.
Feature comparison |
FreeGet started |
PlusTry for free |
PremiumTry for free |
EnterpriseGet a Quote |
|---|---|---|---|---|
| Assists | up to 2.000 / month | up to 5.000 / month | starts at 10k / month | based on your needs |
| Websites / apps | unlimited | unlimited | unlimited | unlimited |
| Team members | 2 | 3 | 7 | unlimited |
| Spaces | 1 | 1 | 2 | unlimited |
Digital adoption |
||||
| Predefined templates | ||||
| Product tours | unlimited | unlimited | unlimited | unlimited |
| Smart tips | unlimited | unlimited | unlimited | unlimited |
| Onboarding checklists | unlimited | unlimited | unlimited | unlimited |
| Banners | unlimited | unlimited | unlimited | unlimited |
| Embeddables | ||||
| Onboarding to 3rd party apps | ||||
| Mobile apps support (Beta) | ||||
Knowledge base |
||||
| Articles | ||||
| Portal | ||||
| Assistant | ||||
User engagement |
Free | Plus | Premium | Enterprise |
| In-app messaging | unlimited | unlimited | unlimited | unlimited |
| Surveys & Forms | ||||
| Net Promoter Score (NPS) | ||||
Targeting |
Free | Plus | Premium | Enterprise |
| User properties & segmentation | ||||
| Event triggering | ||||
| Content scheduling | ||||
| Localizations | Enterprise level | |||
Insights |
Free | Plus | Premium | Enterprise |
| Usage analytics | ||||
| Feedback analytics | ||||
| User details and activity feed | ||||
| A/B testing (Beta) | ||||
Security |
Free | Plus | Premium | Enterprise |
| Compliance | ||||
| Team accounts (spaces) | ||||
| Multi-factor authentication | ||||
| Domain whitelisting | ||||
| SAML / SSO authentication | ||||
| Offline / On-Premise solution | ||||
Customization |
Free | Plus | Premium | Enterprise |
| Remove Usetiful watermark | ||||
| Personalization | ||||
| Automatic actions | basic | basic | advanced | advanced |
| Custom branding | ||||
| Custom CSS | ||||
Accounts |
Free | Plus | Premium | Enterprise |
| Multi-account support | ||||
| Roles and permissions | basic | basic | advanced | |
Services |
Free | Plus | Premium | Enterprise |
| Priority support | ||||
| Video support | ||||
| Dedicated Customer Success Manager | ||||
| Data Processing Agreement | ||||
| Content snapshots | ||||
| Service Level Agreement (SLA) | ||||
| Training of your team | ||||
Integrations |
Free | Plus | Premium | Enterprise |
| Wordpress | ||||
| JavaScript SDK | ||||
| Webhooks | ||||
| Automation platforms | ||||
| Public API (coming soon) | ||||
| HubSpot (coming soon) | ||||
| Google Analytics (coming soon) | ||||
| Customer Data Platforms (coming soon) | ||||
| Product analytics (coming soon) | ||||
FreeGet started |
PlusTry for free |
PremiumTry for free |
EnterpriseGet a quote |
Frequently asked questions
You need to embed a small piece of javascript into your website to run Usetiful product tours. Installing the code is not necessary if you just work on the content and want a preview. See how to install Usetiful in 3 simple steps.
You can use Usetiful product tours on as many sites as you need. All sites can contain the same embed code.
- Monthly active users (MAU) represent the number of users who visit a site within a specific period (typically month). Vendors that charge for MAU are charging you even if your visitors do not use their solution.
- Assist is counted only when an user is actively helped by Usetiful. Everytime user activates a Usetiful element (such as product tour or smart tip), it is counted as assist. That way you are charged only for users that interact with Usetiful.
Your users won’t be affected during the current subscription period. We will notify you upfront and give you enough time to decide whether you wish to upgrade your subscription to a higher tier or to restructure your Usetiful content. If no action is taken, we will automatically upgrade your service to the respective tier with the new subscription period.
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